tag:wiredbyteit.statuspage.io,2005:/historyWired Byte IT Solutions Status - Incident History2023-03-01T21:08:53ZWired Byte IT Solutionstag:wiredbyteit.statuspage.io,2005:Incident/59296862020-12-31T22:40:53Z2021-01-01T22:24:54ZThis is an example incident<p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>22:40</var> UTC</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>22:30</var> UTC</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>22:36</var> UTC</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Dec <var data-var='date'>31</var>, <var data-var='time'>23:06</var> UTC</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>